Here’s how:
Go to our Join now page linked below.
On the Join now page, enter your phone number and choose a 4-digit password.
Fill in your personal details if requested.
Read and agree to our Terms & Conditions, then tap the ‘Join Now’ button.
Note: The 4-digit password you set here will be your login password every time you access your betPawa account.
Proceed to our Join now page
Reset it in a few easy steps:
Go to our Forgot PIN page linked below
Enter your account phone number if not prefilled
Tap the ‘Get verification code’ button.
Didn’t get the code? You can choose to resend it or receive it through another available method.
Check your phone for the code and enter it on the page.
Create a new account PIN and confirm it by tapping the ‘Set New PIN’ button.
Proceed to our Password reset page Forgot pin
View your current balance
Your account balance is always shown in the top right corner of your betPawa account screen once you’re logged in
Check your transaction history
Go to the Account menu.
Tap on Statements to see a full list of your recent transactions, including deposits, withdrawals, and bet winnings
Get help if something looks wrong
If your transaction or balance isn’t showing correctly, first try logging out and back in, or simply refresh the page. If the problem continues, contact our 24/7 Customer Support team and we’ll be happy to assist you.
If you want to deposit using a different phone number, please note:
Deposits must be made with the same phone number you registered your betPawa account with.
Note: If you deposit from a different number, the system will automatically create a new account for that number and the funds will be credited there instead
To make sure your money goes to the right place, always deposit with your registered phone number.
If you accidentally used another number or can’t see your funds, please contact our 24/7 Customer Support team with the phone number and transaction ID, and we’ll be happy to assist you.
Your bet is settled according to the official result of the sporting event and the specific market rules you placed your bet on (e.g. 1X2, Total goals Over/Under, Correct Score). Settlement only happens once the outcome is confirmed and announced.
Example: A “1X2” bet is settled based on the official full-time score.
If you’re unsure about how a particular market is decided, you can always check the Sports Betting Rules.
You can track your bet status by going to Account > My Bets and checking under Settled (for completed bets) or Open (for pending bets).
If your bet is still open, you can click on the event link inside your betslip to view live scores, minutes played, and detailed statistics (corners, bookings, fouls etc.).
The Statistics tab gives you additional insights such as team form, head-to-head results, goals, cards, and more.
We’d love to hear from you. Our team is always available to help you.
Facebook Messenger:
Chat with us on Facebook Messenger
Telegram:
Drop us a message on Telegram
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